The Service Test
Who will actually work your sale?
On a small or boutique team (2 to 10 agents), the person who runs the team is usually on your deal. On a team of 20 or more, you're often handed to whoever is free. Ask before you sign.
What do past clients say, per sale?
Count Google reviews, then compare them to how many homes the team sells. A big team should have far more reviews than a small one. When it doesn't, that tells you something.
Do they lead in your town?
Miami-Dade is a dozen small markets. Check the team's rank where you're buying or selling.
Do they sell homes like yours?
A team that averages $3M a sale treats a $1.4M home differently than a team that sells them every week. Compare their average sale to your price.
Have they done it lately?
Homes sold last year means fresh comps and active buyer conversations.
Big teams win question 5. Questions 1 and 2 are where boutique teams pull ahead, and most buyers never ask them.
Google reviews: medium teams with a Coral Gables office
Medium teams (6 to 10 agents) with a Coral Gables office and 20+ sales in 2025, ranked by Google reviews per home sold. Team Citron is first (1.54 per sale).
| # | Team | Google reviews | Rating | 2025 sales | Reviews per sale |
|---|---|---|---|---|---|
| 1 | Team Citron | 40 | 5.0 | 26 | 1.54 |
| 2 | Ashley Cusack Team | 44 | 5.0 | 41 | 1.07 |
| 3 | The Levy Group | 44 | 4.9 | 58 | 0.76 |
| 4 | Smith Formosa Team | 17 | 5.0 | 27 | 0.63 |
| 5 | Ben Moss Group | 30 | 4.9 | 86 | 0.35 |
| 6 | Drew Kern | 17 | 5.0 | 61 | 0.28 |
| 7 | Miami Living | 15 | 4.9 | 57.5 | 0.26 |
Google review counts from each team's Google Business Profile, checked October 22, 2026. Sales from RealTrends Verified 2026. Ranked teams have 20+ sales, so one or two reviews can't swing the number. Not ranked: The Lani Group (16 reviews, 18 sales) and LRF Group (9 reviews, 5 sales) have fewer than 20 sales; we found no team Google profile for Machado Kijner Group or SHC Group.
Google reviews we checked elsewhere in Coral Gables
| # | Team | Google reviews | Rating |
|---|---|---|---|
| 1 | The Opes Group | 269 | 5.0 |
| 2 | Oscar Arellano Team | 74 | 5.0 |
| 3 | David Siddons Group | 64 | 4.8 |
| 4 | Gravity Real Estate | 42 | 5.0 |
| 5 | Solis Chirino Group | 31 | 5.0 |
| 6 | Santana Sales Group | 26 | 4.8 |
| 7 | The Elmir Group | 22 | 5.0 |
| 8 | The John Seidel Team | 15 | 5.0 |
| 9 | Villarreal Team | 12 | 4.8 |
| 10 | The Audrey Ross Team | 10 | 4.6 |
| 11 | Casanova Group | 4 | 5.0 |
| 12 | DeValdivielso Team | 1 | 5.0 |
Counts checked October 22, 2026, from team Google profiles. Across all sizes with 20+ sales, Gravity Real Estate (1.62) and The Opes Group (1.57) edge Team Citron (1.54) per sale.